Return Policy

Order Cancellations and Returns

In order to return merchandise, you must obtain an RMA number from our customer service department.

You may return any unopened merchandise (except Skincare and Haircare items) in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less 20% restocking free, less shipping and any gift wrapping charges.

We charge a 35 % restocking fee for any merchandise not returned in its original condition and packaging. less shipping, less Gift Wrapping,

Any shipping cost you incur to return the product to us will not be refunded.

Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.

We do not offer refunds or exchanges on Skincare or Haircare items due to health reasons. Please make your selections carefully.

We require the following information to process your return. (If this information is not included, we will be unable to process your return.
RMA number
Full name and address
Phone number
E-mail address
Packing slip
Original Order Confirmation Number
Your reason for returning the merchandise
Please return the merchandise to:
SK Perfume
RETURNS DEPARTMENT
13157 March Way
Corona, Ca 92879 USA

All returns must be shipped back to Skperfume.com using a track able courier. (UPS, FedEx, USPS Delivery Confirmation)

Any package that has not been received by Skperfume.com and tracking information cannot be provided, will be the sole responsibility of the shipper.

**Please allow up to 14 business days to process your return or exchange.

If your package is returned to Skperfume.com marked as "refused", "unclaimed", or "undeliverable", and you would like to have it re-shipped, we will unfortunately need to charge a $6.95 re-shipping fee.

Cancel Your Order

Since we use automated order processing and warehouse systems, we are unable to cancel or modify your order once it has been submitted. If you have any other questions, please contact a Customer Care Representative.

Contact us at:
1951-847-7686
Monday-Friday: 9:00am-5:00pm PST.
Email

Claims

You must notify us within 8 days from the date of your order if you did not receive it.

Return Policy, Orders Returns, Process Your Return, Women's Perfume, Mens Perfume

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